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PYNBOOKING
By the terms "we", "our", "ours", "our own", we refer to the accommodation unit Blue Sky Resort.
Data Controller: Blue Sky Resort operates the booking system through a data processor, as explained below. In accordance with GDPR regulations, the accommodation unit is the data controller and determines the purpose and means of data processing.
Blue Sky Resort Accommodation Unit
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Company: Blue Sky Resort Eforie S.R.L.
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Address: Eforie Nord, Strada Meduzei Nr. 1
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CUI: RO39184200
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Registration Number: J13/925/2018
Data Processor PYNBOOKING operates the booking system for Blue Sky Resort and is committed to protecting the confidentiality of the data provided by the users of the system. PYNBOOKING is authorized by Blue Sky Resort to process the data on its behalf.
PYNBOOKING NET SRL
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Address: Bucharest, Str. Decebal, Nr. 12
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CUI: RO 32956788
PYNBOOKING is a hotel management tool used by those who own and/or manage accommodation units to allow users to make and manage online bookings. This document refers to the processing of personal data collected by accommodation units using the PYNBOOKING booking system.
Types of Personal Data Requested from Users
Accommodation units using PYNBOOKING collect and store information provided by users when making a booking. These include, but are not limited to:
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Name
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Address
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Phone number
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Email address
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Financial details for payment processing (when making a prepayment)
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Names of guests traveling with the user
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IP address
This information is necessary to process the user's request and is stored in the PYNBOOKING system to process the booking. Refusal to provide this information will prevent the request from being processed. Data is stored even after the stay, but will only be kept for as long as necessary in accordance with legal obligations.
Personal Data Processed Directly by Third Parties
If users provide financial information (credit card data), it will be processed directly by providers who have PCI Level 1 certification (euplatesc.ro, PayPal, authorize.net).
Personal Data of Third Parties
If the user provides the data of a third party, it is assumed that they have the consent of that person and have communicated the information contained in this Privacy Statement. The controller and data processor are exempt from any responsibility in this regard. However, we may perform additional checks, adopting appropriate measures in accordance with applicable law.
Purpose of Using Personal Data
The collected data will be processed for the following purposes:
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Managing bookings, including processing payments and managing user requests and preferences.
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Managing loyalty programs and achieving membership status.
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Contacting users for the purposes listed here.
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Sending personalized commercial offers by electronic means, with the user's consent.
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Managing additional services.
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Conducting surveys and evaluations regarding the quality of services.
Data Retention Period
Data is retained for the necessary period to fulfill the stated purposes, unless legislation permits a longer retention period. Criteria for determining the duration include:
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The user's relationship with the data controller.
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Legal obligations.
Use of Social Media Accounts
When registering through a social media account, we may collect information from the user's profile for administrative purposes and those previously indicated.
Security Procedures
PYNBOOKING ensures the implementation of necessary procedures to prevent unauthorized access and improper use of personal data. We use appropriate systems and procedures to protect transmitted information.
User Rights Over Personal Data
Users have the right to:
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Access stored data.
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Request the deletion of provided data.
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Modify incomplete data.
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Obtain the limitation of data processing.
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Request data portability.
Reviews and Feedback
Users may be asked to provide feedback on services. The user's email address will be used for this purpose. Reviews may be published on the accommodation unit's website without revealing the user's identity.
Legitimate Interest in Data Processing
User information may be used for legitimate purposes, such as fraud detection or administrative purposes.
Cookies
We use cookies to facilitate the booking process and analyze visitor traffic and behavior.
Services for Minors
The services are not intended for individuals under the age of 18.
Disclosure of Personal Data
Data will be disclosed in accordance with applicable law and to protect the rights and safety of users.
User Obligations
The user guarantees that the information provided is accurate and agrees to obtain consent from third parties for the provision of personal data.
General Terms & Conditions
Booking Policy:
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Flexible & Guaranteed: Cancellation at least 2 days before arrival is free of charge.
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Non-refundable: In case of no-show, the deposit for the first night will be retained.
We wish you a pleasant and safe navigation!